Frequent Questions
-
Is there more than one circuit in the WildPlay's TreeGO course?
-
How long does it take to complete all circuits in the Full TreeGO course?
-
Is there a minimum age/height to access the children's TreeGO course?
-
How are circuits in the Full Course ranked for elevation and difficulty?
-
Can I get a refund if I don't want to proceed past the training?
-
What if I just want to watch my family/friends go on the courses?
-
Is it possible for physically disabled persons to use the TreeGO park?
Q. What is a TreeGO Course?
A. A TreeGO Course is an
adventurous obstacle course set in the natural environment where the
course is located, in this case a Douglas Fir forest next to a canyon.
The elements are suspended between trees and participants stay securely
clipped into a red safety cable throughout the course. The elements
of a TreeGO Park include zip lines, suspended bridges, scramble nets,
swinging logs, surf boards, and much more.
(top)
Q. Is there more than one circuit in WildPlay's TreeGO course?
A. Yes
- there sure is! There is one children's course (Yellow) and four youth/adult courses
for those who meet the height/age requirements (Green, Blue, Red and Black).
(top)
Q. How long, in terms of time, would it take the average adult to complete all four circuits in the Full TreeGO course?
A.
Although you can end your adventure at the end of any one of the circuits,
it will take you approximately one and a half to two and a half hours to do the full course
(including the brief training session).
(top)
Q. How do I get started on a TreeGO course?
A.
When you have completed your waiver form and paid for your access to
TreeGO, you'll be scheduled into a brief group training session. At
the training session, you'll be fitted into your harness and your guide will
show you how to attach yourself to safety lines and how to attach yourself
to a zip line. Once your guide deems that you can safely use your equipment,
you'll be able to proceed onto a course. More info...
(top)
Q. Is there a minimum age/height for accessing the children's Yellow TreeGO course?
A. Children must be a minimum of 7 years old. In order for children to be able to reach the safety lines and manage their passage through the course they must
be able to reach the tips of the fingers to a height of 4’7” (140 cm) while keeping their feet flat on the ground. More info...
(top)
Q. Is there a height restriction for the Full TreeGO course?
A. In order for guests to be able to reach the safety lines and manage their passage through the full course they must be able to reach the tips of the fingers to a height of 5’11” (180 cm) while keeping their feet flat on the ground. More info...
(top)
Q. How are the four circuits in the Full TreeGO course ranked in terms of elevation and difficulty?
A. The skill level and height of each section of the TreeGO course is marked using a colour coded system indicating the challenge based on elevation and difficulty.
Green = Minimum Elevation/Minimum Skill
Blue = Medium Elevation/Medium Skill
Red = Advanced Elevation/Medium Skill
Black = Advanced Elevation/Advanced Skill
(top)
Q. Are there clothing requirements for the TreeGO Park?
A. Appropriate footwear and clothing is required for safety purposes: We recommend that you do not wear open-toed shoes; no slip-on shoes;no loose baggy clothing or shirts wrapped around the waist; long hair must be tied back; and, we strongly recommend no jewelery - especially necklaces or loose bracelets which could get caught in equipment. As well, we recommend that you wear clothing that you don't mind getting dirt or sap on (they're trees, it just happens).
Guests can be refused access to TreeGO if they do not have appropriate clothing to meet our safety standards.
(top)
Q. Can I get a refund if I don't want to proceed on to a course?
A. If you don't proceed onto a course immediately following the end of your training session, you'll get a full refund. The staff member leading your training session will need to give you a coupon for you to turn in at reception to receive your refund.
Once finsih your training and you start on any of the courses, you'll have forfeited any refund options.
(top)
Q. What if I don't want to go on the course myself, but I want to watch my family/friends go on the courses?
A. There are wide walking trails along the course that allow you to walk and observe others as they use and progress through the courses.
(top)
Q. Is it possible for physically disabled persons to use the TreeGO park?
A. With direct assistance
it may be possible for some physically disabled people to complete some
aspects of some of the courses. We would require advance notice and
a brief interview to determine if it would work out. Give us a call.
There may be additional costs involved.
(top)
